Mazak Corp., Florence, KY has announced the launch of its Virtual Technology Center (VTC), an innovative, new online resource that brings the latest advancements in machining technology, product development, training, service and support to the customer's fingertips.
Developed in response to the ever-increasing challenges faced by
manufacturers, the virtual site provides everything from machine
demonstrations to application training to online Q&A sessions with
Mazak President, Brian Papke, as well as MazakTV, an online
video resource with channels for industry segment content, engineering
insights and machine information.
Customers gain access to Mazak's Applications, Training and Services
Departments, which feature a wide variety of content, including CAD
images, parts and training videos and demonstrations, ranging from the
simplest of machines to advanced multi-tasking and five-axis machines.
They can also visit a machine gallery that offers videos, machine
specifications and 360-degree 3D models and animations of the latest
Mazak machine tools.
An additional feature is a portal to Papke's office. Each
quarter, Papke will host a live, moderated chat session with
customers, answering questions and providing insights on a wide range
of topics, including best practices, new machining technology or
current conditions facing manufacturers.
"Mazak prides itself on the ability to impart cost-effective,
next-generation solutions that help each of our customers not only
improve productivity and profitability but also gain an edge over the
competition," said Mr. Papke. "The Virtual Technology Center gives us
an innovative method for providing customers with the keys to unlock
their potential and Do More with their business."
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